Delivery

Delivery Policy

We aim to keep our delivery simple, reliable, and transparent.

Processing Times

Orders are typically processed and dispatched within 1–3 working days.

During busy periods, processing times may be slightly longer, but we will always aim to dispatch your order as quickly as possible.

Delivery Rates

We offer a flat rate shipping fee of £3.55 on all orders within the UK.

Delivery Times

Once dispatched, orders are typically delivered within 2 working days, depending on the postal service.

Please note that delivery times are estimates and may vary due to factors outside our control, such as postal delays.

Delivery Location

We currently ship within the United Kingdom only.

Order Issues

If your order hasn’t arrived within a reasonable time, please contact us and we’ll be happy to help resolve the issue.

If your order arrives damaged or incorrect, please get in touch as soon as possible with details and photos where applicable.

Address Accuracy

Please ensure your delivery address is correct at checkout. We cannot be responsible for orders sent to incorrectly provided addresses.

Contact

For any delivery-related questions, please contact:

admin@wiowl.com