Terms & Conditions

Effective date: 22/09/2025

  1. Introduction
    Welcome to Wiowl (https://wiowl.com). By using our website and placing an order, you agree to these Terms and Conditions. Please read them carefully before making a purchase.
  2. General
  • We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
  • By continuing to use our website after changes are posted, you accept the revised terms.
  1. Orders and Payment
  • All orders are subject to acceptance and availability.
  • Payments are processed securely by WooCommerce Payments. We do not store or have access to your payment card details.
  • Prices are correct at the time of listing. We reserve the right to correct pricing errors.
  1. Shipping
  • We ship to UK addresses and, where stated, international addresses.
  • Delivery times are estimates and may vary depending on courier or location.
  • Risk of loss or damage passes to you upon delivery by the carrier.
  1. Returns and Refunds
  • Our Refunds & Returns Policy can be found here: Refunds & Returns Policy.
  • By placing an order, you acknowledge that you have read and understood our Refunds & Returns Policy.
  1. Product Information
  • We make every effort to display accurate product images, descriptions, and specifications.
  • Minor variations may occur due to handmade production or monitor/display differences.
  1. Intellectual Property
  • All content on the website, including images, text, logos, and designs, is owned by WiOwl.com or our licensors and is protected by copyright law.
  • You may not reproduce, distribute, or use any content from the website without written permission.
  1. Limitation of Liability
  • To the maximum extent permitted by law, Wiowl is not liable for any indirect, incidental, or consequential losses arising from the use of the website or purchase of products.
  • Our liability for any claim relating to products is limited to the purchase price paid for the product.
  1. Governing Law
  • These Terms and Conditions are governed by the laws of England and Wales.
  • Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
  1. Contact
    For any questions regarding these Terms and Conditions, please contact us at admin@wiowl.com.